Job Description

Job Description:
Cutting edge general, cosmetic and implant dental practice in Sunnyvale has an immediate opening for a full-time Dental Guest Experience Coordinator (receptionist) with experience in the dental field.

Qualifications:

• Dental experience is a plus
• You are friendly, positive, and very enthusiastic.
• You have excellent verbal and written communication skills, love to work with people and can help them feel like welcome guests.
• You understand and value high levels of customer service and the importance of treating patients like family.
• You are highly self-motivated, require little supervision, and will go above and beyond to ensure the success of your team.
• You are organized, efficient and are very detail oriented.
• You are computer savvy, a self-starter and have the ambition and drive to succeed.
• Customer service and sales experience is a plus, especially at high-end customer-focused establishments such as Nordstroms and Ritz-Carlton.

Responsibilities:

• Responsibilities will be focused around our Guests (patients) and include meeting and greeting them upon arrival, building a trusting relationship with them, and going above and beyond to ensure each guest has an unparalleled experience in our office.
• Traditional front office duties such as answering multiple phone lines, scheduling, billing and collections, presenting treatment plans and discussing financial arrangements are also part of this position.

We place high value on our team members and believe in rewarding them for their efforts through on-going training and growth opportunities, bonuses, and team trips. If you are loyal, committed, conscientious, and have a great work ethic, we’d love to have you join our team!

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