Job Description

We are searching for an efficient and flexible general manager to oversee our quick service restaurant. You will provide overall leadership and direct supervision to ensure our operation is financially successful. Job duties include hiring, training, and managing staff, as well as making sure all local, state, and federal regulations are followed. We are looking for a strong leader who can motivate and lead a dynamic team to success in a high-volume food service setting. Our ideal candidate has 1 to 3 years or more of experience managing a restaurant, preferably in a fast food or quick service capacity. If this sounds like an exciting opportunity to showcase your management skills, please apply now! Responsibilities: • Maintain food and dining product inventories and make precise projections about future sales trends • Follow all laws and standards for food service sanitation and ensure all employees are in compliance • Examine each product and service for quality in accordance with the standards set by the company • Deliver excellent quality to guests while providing quick service to all customers of the restaurant • Prepare a thorough business strategy for the restaurant, taking into account the local market, the competition, revenue, and costs • Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers' concerns or issues. Solicit customer feedback, share feedback with the team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools, including the Operations Manual and Team Member Handbook. • Actively recruit customer-focused team members, maintain adequate personnel levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations, and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure the entire team is quality and customer-focused and build an atmosphere of teamwork, energy, and fun. • Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. • Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage the company’s assets by ensuring the restaurant is clean and fully equipped and all equipment operates properly; ensure the restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Qualifications: • Experience with MS Office and other computer skills desired • A high school diploma or equivalent GED is required • Showcase exceptional organizational, communication, and problem-solving skills • Previous management or supervisory experience of 1-3 years is required, preferably in the quick service restaurant industry • Previous food service experience with the ability to oversee food inventory levels and manage costs Key Ingredients • Two years of restaurant management or supervision experience preferred • Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, a satisfactory vehicle, and the ability to drive • Additional Skills: Cash management; planning and organization; effective communication • Must have a high school diploma or equivalent GED About Company: Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People! At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.

Job Tags

Local area, Flexible hours,

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