Job Description

About IntelePeer.ai:

IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure. 

 What we are looking for:

As a Senior Machine Learning Engineer with a focus on NLP, you will lead the design, development, and optimization of state-of-the-art transformer-based models. You will play a key role in the full ML lifecycle, including data preprocessing, model building, fine-tuning, transfer learning, evaluation, and deployment. You will also be responsible for ensuring model performance and fairness by addressing biases and ensuring ethical AI practices.

Key Responsibilities:

• Design, implement, and optimize NLP models with a strong focus on transformer-based architectures (e.g., BERT, GPT, T5).

• Build and fine-tune models for a variety of NLP tasks, such as text classification, sentiment analysis, named entity recognition (NER), machine translation, and question answering.
• Develop and implement strategies for transfer learning to leverage pre-trained models effectively in various domains.
• Lead the evaluation of model performance using metrics such as accuracy, precision, recall, and F1 scores, while ensuring robustness and fairness in predictions.
• Conduct research to detect, mitigate, and manage biases in ML models, ensuring ethical and transparent AI solutions.
• Optimize model inference and ensure low-latency performance in real-time applications.
• Mentor junior engineers and provide technical leadership in ML/NLP best practices.
• Stay current with the latest advancements in NLP, transformer architectures, and ML techniques to drive continuous improvement.

Requirements:

• Proven expertise in NLP with at least 5 years of hands-on experience in building and deploying NLP models.
• Strong knowledge of transformer-based models (e.g., BERT, GPT, RoBERTa, T5, etc.) and experience in fine-tuning pre-trained models.
• Solid understanding of machine learning fundamentals, including deep learning, neural networks, and transfer learning techniques.
• Proven experience in evaluating model performance and using advanced metrics to assess bias and fairness in predictions.
• Experience in using frameworks such as PyTorch, TensorFlow, Hugging Face, or other popular ML libraries.
• Knowledge of bias detection and mitigation techniques in machine learning models.
• Experience with cloud-based ML services (e.g., AWS, GCP, Azure) and MLOps pipelines for deploying models at scale.
• Proficiency in programming languages like Python, as well as experience with data processing tools such as Pandas and Numpy.
• Strong problem-solving skills, attention to detail, and ability to lead complex ML projects from inception to deployment.
• Excellent communication skills and the ability to work collaboratively in a fast-paced, dynamic environment.
• Experience working with large-scale datasets and implementing distributed machine learning systems.

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at ) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice.

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