Job Description

The Parking Supervisor oversees the parking operations at Great Park Live, ensuring efficient traffic flow, compliance with venue policies, and a positive guest experience. This role involves supervising parking attendants, coordinating with security and event staff, and handling any parking-related issues or escalations. The ideal candidate will have leadership experience, excellent communication skills, and the ability to work in a dynamic, fast-paced environment.

Responsibilities:

• Supervise parking attendants and provide direction to ensure efficient vehicle flow and guest service.
• Oversee parking lot operations, including setup, signage placement, and traffic control.
• Monitor parking areas to ensure compliance with safety regulations and venue policies.
• Assist in resolving guest concerns, disputes, or escalations related to parking.
• Coordinate with security and event management teams to ensure smooth ingress and egress of vehicles.
• Train and mentor parking attendants, ensuring adherence to service and operational standards.
• Report any unauthorized vehicles, safety hazards, or operational issues to the Operations Manager on-site.
• Manage staffing levels for parking operations based on event needs.
• Assist with emergency response and evacuation procedures as required.
• Ensure cleanliness and organization of all parking areas.

Qualifications:

• Previous experience in parking operations, traffic control, or event management required.
• Supervisory or team leadership experience.
• Strong communication and conflict resolution skills.
• Ability to work in a fast-paced, high-traffic environment.
• Must be able to stand for extended periods of time and work outdoors in various weather conditions.
• Availability to work flexible hours, including nights, weekends, and holidays, based on event schedules.
• Ability to effectively train and mentor staff.
• Must be at least 18 years old.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to lift up to 25 lbs. when setting up traffic control equipment.
• Comfortable working in various weather conditions, including but not limited to heat, cold, and rain.

Work Environment:

• Outdoor setting in a high-traffic, fast-paced environment.
• Exposure to loud noise levels during events.
• Interaction with large crowds and vehicles.

Compensation and Benefits:

• Hourly wage: $24 to $27 per hour, depending on experience.
• Opportunity for additional shifts and other leadership roles within PSQ Productions.
• Complimentary or discounted event tickets (subject to availability and company policies).
• Team member discounts on select venue services and concessions.

PSQ Productions will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if PSQ Productions is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

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