Job Description

Position Summary:

The Bilingual Immigration Office Assistant plays a vital role in our firm's operations. Responsibilities include opening and closing the office, welcoming clients, processing payments, and ensuring clients are comfortable and satisfied with our services. The role also involves assisting attorneys with basic forms, managing client documents, and handling all mail-related tasks. The ideal candidate will possess strong organizational skills and excellent communication abilities, contributing to our commitment to outstanding legal services.

Key Responsibilities :

• Greet clients at reception.
• Coordinate with clients to collect necessary documents and data for their cases.
• Review forms and application packages to ensure accuracy and compliance with immigration regulations.
• Assist in preparing evidence and supporting documents for immigration hearings or USCIS interviews.
• Manage the sending and receiving case filings, packages, and documents.
• Communicate with clients via phone, email, and chat.
• Provide informed responses to questions about the firm’s services.
• Collaborate with internal departments to meet client needs.
• Data entry into various platforms.
• Receive client payments, handle petty cash, and record cash transactions.
• Run errands outside the office.

Qualifications :

• Law student or Paralegal experience (preferred).
• Minimum of 2 years of experience as a law firm office assistant or any related fields.
• Minimum of 1 year of experience in customer service.
• Excellent organizational skills, attention to detail, and ability to self-manage and prioritize work.
• Fluency in English and Spanish, with good written and verbal communication skills, and knowledge of phone etiquette.
• Proficiency in basic technological tools, such as client management software (preferably ZOHO CRM) and Google Workspace.

• Opportunities for professional growth and continuous training.

How to Apply :

Interested candidates should send their resume and cover letter to executiveassistant@empowermeny.com with the subject line: “Immigration Office Assistant.”

EM Immigration Law Firm is an equal opportunity employer and fosters an inclusive environment for all employees and clients.

Tipo de puesto: Tiempo completo

Sueldo: $40,000.00 - $48,000.00 al año

Idioma:

• español (Obligatorio)
• ingles (Obligatorio)

Lugar de trabajo: Empleo presencial

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