Job Description

About the company

Recover is a tech startup working to make addiction treatment and mental healthcare more effective, accessible, and affordable. We work with governments to use technology and medicine to improve outcomes for people who need care.

Our program is a tech-enabled treatment program for people with substance use and mental health challenges. We use a harm reduction approach to treatment, and are focused on serving marginalized and underserved communities. This role is fully remote with Pacific working hours. We are a small team growing quickly, and looking for people to grow with us.

Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums.

The opportunity

As the Compliance Officer for Recover, you’ll be responsible for ensuring our programs meet the highest possible standards for adherence to regulations and program requirements, and work to enroll new hires with our government and insurance partners.

As part of your role, you will support Quality Management and Control, credential providers with our partners, and ensure providers are up to date on requirements and trainings. You will be involved in developing and monitoring our Quality Management plans and will participate in QM meetings with our treatment partners. You will additionally be responsible for external compliance audits (including writing responses and gathering materials), policy and procedure updates, and internal peer review processes. You will report to Jessica Aiello, our Assistant Program Manager.

You’ll have the opportunity to grow with us, and work with team members across the state.

This role is full time, 40 hours per week, Monday – Friday. You will work fully remotely, or at one of our sites at your option.

Key responsibilities

Compliance - Ensure Recover is responsive to audits and exceeds standards; submit all required reports

• Monitor audit schedule and track due dates for audits and CAPs
• Collect paperwork for all audits and submit ahead of deadline
• Address and implement corrections quickly, thoroughly, and proactively
• Submit all required county reports on time and without errors every month
• Enter all relevant information into county EHRs to maintain state reporting compliance
• Implement internal auditing practices to ensure ongoing compliance

Credentialing - all providers are credentialed in all counties and have access to all county systems at all times and credentials do not lapse

• Credential all new hires 
• Monitor excluded / banned lists for all providers
• Monitor expiring credentials and update as needed prior to expiration
• Submit renewals for providers prior to expiration
• Maintain list of up to date paperwork for all positions

Training - all providers and staff are up to date on training requirements at all times and training does not lapse

• Maintain list of required trainings for all staff positions
• Oversee new provider training
• Monitor staff to ensure training compliance
• Ensure all staff have opportunities to complete trainings in a timely manner

Requirements

Need to have:

· 1+ year of compliance experience in a government or substance use setting

· Comfortable working independently

Self Starter

Detail-Oriented with a Compliance Mindset – Maintains strict accuracy in documentation, reporting, and regulatory adherence to ensure compliance with internal and external requirements.

Highly Organized with Strong Analytical Skills – Capable of systematically managing regulatory data, identifying discrepancies, and recognizing patterns that may indicate risk or non-compliance.

Creative Problem Solver in Regulatory Environments – Effectively addresses compliance challenges by developing innovative solutions that align with legal standards and organizational policies.

Nice to have:

· Experience in a substance use setting

· Experience with telehealth

· Credentialing experience

EHR Experience a plus

· Lived experience with substance use or the criminal justice system

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home

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