Job Description

To maintain and coordinate the volunteer program for Hospice. Responsible for the orientation, training, and coordination of all Hospice volunteers, for volunteer program administration and development in all service areas.

DUTIES & RESPONSIBILITIES

1. Plan and supervise delivery of all volunteer services.

2. Assign volunteers to service on-the-basis of program needs and the volunteers’ interests and skills.

3. Assess and monitor a record­keeping system which includes services delivered and actual time involved.

4. Recruit, interview and select volunteers.

5. Design and supervise the orientation and training of volunteers.

6. Monitor and evaluate volunteers’ performance.

7. Assure volunteers’ compliance with Hospice policies and procedures.

8. Plan and conduct volunteer support meetings.

9. Prepare services reports as required by the Director.

10. Facilitate community awareness and support of Hospice volunteer program.

11. Maintain relationship with other program leaders.

12. Attend Hospice IDG meetings and act as liaison between volunteers and IDG.

13. Adhere to Hospice standards and consistently interpret and accurately perform all assigned responsibilities.

14. Comply with Hospice infection control policies and protocols.

15. Works with IDG concept of patient care.

16. Participate in in-service programs and present in services as assigned.

17. Completes Hospice training program.

18. Performs other duties as assigned by Director.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

1. High school diploma

2. Minimum 2 years of experience in a related field, preferred.

3. Volunteer activity, preferred.

4. Completes Hospice training program.

5. Ability to work independently, make accurate, and at times, quick judgments.

6. Ability to respond appropriately to crisis outside of a hospital setting.

7. Acceptance of and adaptability to different social, racial, cultural, and religious modes

8. The ability to drive and/or have access to transportation for agency related travel (e.g., community partners, patients, etc.) is an essential function of the job. Must have and maintain a valid driver’s license, maintain automobile insurance coverage, and have access to an

automobile.

At River Valley Home Health and Hospice we believe that caring for the elderly or frail is the noblest of professions. Our team is trained and motivated to deliver superior clinical outcomes and high patient and family satisfaction. It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. A career with River Valley Home Health and Hospice requires a commitment to making work fun and celebrating successes; delivering and holding each other to the highest standards of care and professionalism; continual learning; treating others as people whose interest matter as much as our own; being innovative while using good judgment. One other thing about our work culture; we know that in order for our patients to receive the care they deserve; we need to put our employees first.

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