Job Description

Notes:

• Mid- level position with some experience working with the collections application, FACS (Flexible Automated Collection System) .
  • FACS is an application developed by Finvi (formerly Ontario Systems) and is built on an Intersystems Cach database.
  • FACS is a legacy application for Finvi and is still being updated.
  • Preference is candidates have FACS experience with Cach as an enhancement, along with SQL.
  • Use their GC (guaranteed contacts) dialer and a few other product offerings.
  • Open to candidates with comparable system experience.
    • CUBS (Columbia Ultimate Debt Collection System) System is closest system to FACS.

Skills:

Experience with collections systems (e.g., FACS or similar) and cloud-based dialing solutions (e.g. TCN or similar).

Proficiency in PowerShell and/or Python.

Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred).

Strong Excel skills (VBA preferred).

Experience with reporting tools such as SSRS or SQL.

Understanding of process automation and RPA concepts.

Excellent communication and organizational skills.

Ability to work independently with minimal supervision

Experience with Cache and workflow automation.

SQL reporting experience (work with tables, extract data, perform basic queries, etc.)

o Will need SQL skills for an upcoming data warehousing project in the pipeline (migrating FACS to Snowflake).

o Working with the Compliance teams to implement SAI360 and need to create API's to export data.

Experience with Excel VBA scripting and reporting.

Previous IT Healthcare collections experience is ideal/helpful (understand terminology).

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