Service Manager Job at Certified Fleet Services, Fort Myers, FL

cFlNaWhrQ2s4OUJKUHBQL0hnWnRHQWdsSEE9PQ==
  • Certified Fleet Services
  • Fort Myers, FL

Job Description

Service Manager Job Description: 

As a Service Manager for our Certified Fleet Service, you will be responsible for the efficient and effective management of our maintenance and repair operations. You will lead a team of skilled technicians and support staff to ensure that all vehicles in our fleet are maintained to the highest standards of safety and reliability.

Service Manager Key Responsibilities:

  • Oversee all aspects of the service department, including scheduling, workflow management, and quality control.
  • Develop and implement maintenance programs to ensure that all vehicles are serviced according to manufacturer guidelines and industry best practices.
  • Manage inventory levels of parts and supplies to ensure timely completion of repairs and minimize downtime.
  • Monitor key performance indicators (KPIs) such as repair turnaround time, first-time fix rate, and customer satisfaction.
  • Train and mentor service technicians to enhance their skills and performance.
  • Ensure compliance with safety regulations and company policies.
  • Collaborate with other departments, such as fleet operations and procurement, to optimize fleet performance and reduce operating costs.
  • Act as a point of contact for clients, addressing their service needs and resolving any issues in a timely and professional manner.
  • Stay current with developments in automotive technology and industry trends.

Requirements

Service Manager Qualifications:

  • GED or High School Diploma required; Bachelor’s degree preferred
  • Previous experience in automotive service management, preferably in a fleet maintenance environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Proficiency in fleet management software and other relevant computer applications.
  • Knowledge of vehicle diagnostic tools and equipment.
  • Understanding of regulatory requirements related to fleet maintenance and safety.
  • Excellent problem-solving and decision-making abilities.
  • Customer-focused mindset with a commitment to delivering high-quality service.
  • Minimum 4 years of automotive/truck repair experience required
  • Minimum 2 years of progressive leadership experience 
  • Valid driver's license and clean driving record.

 

Service Manager Physical Requirements:

  • Ability to spend prolonged periods of time standing, sitting, or walking
  • Ability to work in enclosed environments exposed to excessive noise, truck shop environment, and cold or heat 
  • Must be able to lift at least 50 lbs 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

Benefits

  • Affordable Health Insurance 
  • HSA 
  • FSA 
  • Dental 
  • Vision 
  • Short Term and Long Term Disability 
  • Life Insurance 
  • Accident Insurance 
  • Critical Illness Insurance 
  • Hospital Indemnity Insurance 
  • Employee Discount Network 
  • Pet Insurance 
  • IRA with Company Match 
  • Paid Holiday 
  • PTO
  • CDX Learning

Job Tags

Holiday work, Full time, Temporary work,

Similar Jobs

Genesis Healthcare Consultants

Neonatal Nurse Practitioner for North Carolina Job at Genesis Healthcare Consultants

(Only QUALIFIED Healthcare Professionals accepted) Neonatal - Neonatal Physician Assistantis needed in Southeast North Carolina...  ...Prominent health system is seeking to add a certified Neonatal Nurse Practitioner to its NICU under the direct supervision of the... 

A-B

Creative Strategist, Office of the CEO Job at A-B

 ...About A-B Founded in 2018, AB is a creative agency leading the transition to a new standard of equityfrom a culture of injustice to a culture worth living in. Through our original practice of IdentityPowered Design, we help leaders in every sector transform how power... 

Lundbeck

Sr Director Customer Insights Job at Lundbeck

 ...can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health....  ...our journey of growth! The Sr Director, Head of Customer Insights, leads a team of market research, analytical business partners... 

ICON Plc

Clinical Research Coordinator Associate Job at ICON Plc

CRC Associate-Downer's Grove, IL-Office Non Flex ICON plc is a world-leading healthcare intelligence and clinical research organization. Were proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to... 

iRecruitmd

Endocrinology PA or NP NY Job at iRecruitmd

 ...Job Title: Physician Assistant - Endocrinology (Open to Training in Any Specialty) Location: Pomona New York Position Overview: We are seeking a dedicated Physician Assistant (PA) or Nurse Practitioner (NP) to join our esteemed private practice group, specializing...