Senior Client Success Coach Job at Impact Clients, Remote

bzRFb2pFU2k4dHREUDVYN0hnTnJHZ3NrRVE9PQ==
  • Impact Clients
  • Remote

Job Description

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.

About Us:
Richard Yu is an online business coach with:
  • 100K+ subscribers on YouTube →  youtube.com/richardyu1
  • A growing personal brand on Instagram →  instagram.com/richardyuzee

Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work 6–8 hours per day, and some days will require a little more effort of up to 9+ hours (rarely required), with rotating Saturday coverage (1x/month for 4–5 hours).

You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.

Requirements

Here are the requirements:

  • You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) 
  • You will be conducting new onboarding calls daily to welcome in new students.
  • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.
  • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.
  • Weekly group coaching calls answering client questions
  • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions
  • Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience.
  • Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.
  • Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.
  • Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.
  • You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.
  • You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs



WHO THIS IS FOR:

  • A coach or mentor at heart—you love helping people
  • Clear, professional communicator (spoken and written English)
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)—this isn’t a side hustle
  • Open to feedback and constructive coaching (we’ll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast

WHO THIS IS NOT FOR:

  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily

Benefits

Base Salary: $3,000–$6,000 USD/month (depending on experience)

Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

Job Tags

Remote job, Full time, Freelance, Second job, Live in, Work at office, Monday to Friday, Saturday,

Similar Jobs

Walden University

Student Success Coach Job at Walden University

 ...online degree and certificate programs, for students pursuing a bachelors, masters,...  ...LinkedIn . Job Description Academic Coaches serve as academic mentors, coaches,...  ...ultimately are champions focused on the success of their students. Academic Coaches partner... 

Inherent Technologies

SRE Engineers Job at Inherent Technologies

 ...JD: SRE engineers for production support of mission critical tokenization platform. Candidate should be strong in ITSM process and hands-on with automation scripting and cloud technologies. Good to have proficiency with: Programming - Java, vert.x, Python... 

The H&K Group

Shop Leader Mechanic Job at The H&K Group

 ...for the best, most qualified people to join our team. Pre-employment drug testing (EOE) Great Benefits offered! Shop Leader Mechanic US-PA-Hummelstown Job ID: 2025-2708 Type: Regular Full-Time # of Openings: 1 Category: Maintenance Harrisburg... 

International Society of Arboriculture

Climber & Pruner Job at International Society of Arboriculture

 ...facilities, nature centers, historic buildings and structures, trees, forests, wetlands, golf courses, athletic fields, playgrounds,...  ...Under supervision, perform all types of work required for the planting, maintenance and removal of trees and large shrubs. Climb,... 

Don Soffer Aventura High School

English Teacher, High School Job at Don Soffer Aventura High School

 ...Don Soffer Aventura High School (DSAHS) has an opening for an English teacher for college level courses. DSAHS is a diverse, high-performing...  ...earned recognition as a Platinum Honor Roll school from College Board, a School of Excellence from the Florida Department of Education...