Job Description

Job Description: Project Manager (SAP Background)

Location: Dallas or Houston, Texas

Duration - 6-12 Months

Role Overview

We are seeking an experienced Project Manager with a strong SAP background to lead critical IT programs and projects. This role requires a hands-on leader who ensures delivery excellence, drives process consistency across phases, and acts as a trusted partner to the client. The ideal candidate will combine deep SAP program management expertise with sharp communication, escalation discipline, and a results-oriented mindset.

Key Responsibilities

Program & Project Management

• Manage end-to-end SAP and non-SAP projects across discovery, design, build, SIT, UAT, release, and hypercare phases.
• Ensure timely sign-off of deliverables (design specs, DFS, BRDs, etc.) and manage dependencies across global teams.
• Track progress with measurable weekly milestones and escalate risks proactively.
• Align project reporting with client PMs to avoid status mismatches (Green vs. Amber).
• Update MTP trackers and follow release management processes to avoid last-minute escalations.

Delivery Excellence & Governance

• Enforce SLA discipline (2 3 day response times) across all tasks and stakeholders.
• Maintain strict adherence to reporting cadences and standardized templates.
• Drive consistency in discovery sessions, design reviews, build tracking, and UAT readiness.
• Ensure all hypercare issues are logged and resolved systematically via SNOW.

Communication & Stakeholder Management

• Operate under a Champion Challenger model to elevate Birlasoft as a gold-standard partner.
• Communicate clearly and professionally:
  • Include project IDs and subject clarity in emails.
  • Provide executive summaries and crisp, actionable updates.
• Use escalation paths constructively, highlighting issues without blame.
• Build a two-way feedback loop with client stakeholders to continuously improve engagement.

Ownership & Consulting Mindset

• Own tasks until results are achieved, not until they are handed off.
• Adopt a "consultant-first" approach-work as an extension of the client team.
• Be research-oriented, proactive, and precise in identifying and solving problems.
• Coach team members to strengthen delivery discipline, professionalism, and career growth.

Required Skills & Experience

• 8 12 years of IT experience with at least 5 years in project/program management.
• Strong SAP functional or technical background; ability to manage mixed SAP and non-SAP portfolios.
• Proven experience in managing multi-phase projects with distributed global teams.
• Strong command over project management tools, reporting, and governance frameworks.
• Excellent communication, stakeholder engagement, and escalation management skills.
• Experience in handling release management processes, UAT, and hypercare.

Tekshapers is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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