Job Description: Entry Level Auto Body Shop Receptionist/Office Administration Overview The Receptionist is the first person many customers converse with when they are seeking information on a vehicle or service need. By phone and/or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detail-oriented receptionist to join our team. This position is perfect for individuals who thrive in a fast-paced environment. Responsibilities: * Provide excellent customer service to Auto Body customers on the phone, in person and throughout the repair process * Follow up with existing customers to ensure customer satisfaction and customer loyalty * Ensure Repair Order file accuracy * Greet customers and schedule vehicle delivery and pick-up
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