Public Safety Dispatcher Job at California Highway Patrol, Mendocino County, CA

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  • California Highway Patrol
  • Mendocino County, CA

Job Description

Job Description and Duties

Applicants who previously applied to JC-449467 will not need to reapply as your application will be considered for this vacancy.

Under direction of a Public Safety Dispatch Supervisor I, duties include operating radio console, transmit and receive radio traffic, document information in Computer Aided Dispatch (CAD) system or on CAD cards; dispatch appropriate personnel and resources; answer both emergency and non-emergency call from officers, public, media, and allied agencies; use of computer equipment – access information, enter and update various data bases; monitor and utilize communications related equipment; maintain related logs and files; use maps and manuals to access information; sitting/standing for prolonged periods of time.

You will find additional information about the job in the .

Working Conditions

The Ukiah Communications Center (UCC) has a permanent, full-time Public Safety Dispatcher (PSD) position. UCC PSD’s are on the 3/12 alternate workweek, with seniority sign ups.

Special Requirements

  • The position(s) require(s) a Drug Screening be passed prior to being hired.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
  • The position(s) require(s) Psychological Evaluation clearance prior to being hired.

The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination.To obtain certification list eligibility, please view the examination bulletin link at  CalCareers and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.


This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired.  Additional information regarding acceptable typing tests:

Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link:

Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Motivated individual with excellent interpersonal skills.
  • Willingness to provide essential services to the public. 
  • Possess the ability to maintain composure under stressful situations.
  • Excellent work ethic/accuracy and completion of work assignments.
  • Works independently or as part of a team. 
  • Willing to work nights, weekends, and holidays.

Benefits

Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit:

Benefit information can be found on the CalHR website and the CalPERS website .

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application.  Hard copy applications must also include the classification title, job control number (JC-466099) and/or position number 388-150-1663-XXX on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire

Job Tags

Holiday work, Permanent employment, Full time, Night shift, Weekend work,

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