Job title: Operations Specialist
Job Summary:
The Operations Specialist, in partnership with the Operations Manager & Director of Operations, ensures the smooth operations of The Store, from the distribution of food to customers to providing support to volunteers in a manner consistent with The Store’s values of dignity and choice.
Job Responsibilities/Functions:
Vendor Deliveries: Meets vendors delivering food and supplies, and assist in loading supplies into appropriate storage locations (refrigerator, shelves, etc.).
Volunteer Training: Work with the volunteer director & Operations Manager to ensure volunteers are oriented to their job and know how to complete assigned tasks.
Volunteer Supervision: Oversee volunteers in all aspects of The Store operations during restocking, inventory, and shopping hours, providing assistance and direction when needed. Serve as a point of contact for the volunteer shift leader and other volunteers.
Customer Service: Assist customers as needed during shopping to ensure a positive shopping experience.
Restocking: Work with volunteers throughout shopping hours to ensure shelves are restocked as needed.
Inventory: Take inventory of food and non-food items as necessary to inform future ordering/restocking.
Pick-ups: Pick up food orders and donations as needed.
Other duties as assigned.
Qualifications:
Reports to: Operations Manager
Schedule: Wednesday-Saturday, onsite.
Physical Requirements:
• Ability to lift a minimum of 60 lbs.
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