Job Description

Prairie State Legal Services, Inc. is seeking an Office Assistant to join our team in the Rockford office. Office Assistants at PSLS provide a wide range of administrative support to ensure the office runs smoothly. PSLS serves some of the most vulnerable members of our communities, including low-income individuals, older adults, veterans, and people with disabilities. We focus services on legal problems that impact the ability of our clients to meet their basic human needs, including physical safety, access to healthcare, adequate housing, and financial stability. Prairie State is the only legal aid organization in the majority of our area, and we pride ourselves on providing high-quality legal services to our clients while fostering a work environment that is motivating, collaborative, and rewarding, with plenty of opportunities for professional growth.

Responsibilities
The Office Assistant will participate in a full range of office duties in a fast-paced environment including, but not limited to:

• Greeting clients and answering the phone, routing calls, and taking messages
• Screening walk-ins, callers, and referrals for eligibility and completing applicant intakes
• Scheduling appointments and interviews
• Processing application materials
• Daily typing, copying, faxing, emailing, and filing
• Entering client information and data into case management software
• Processing incoming and outgoing mail

Salary and Benefits
The Office Assistant position is a full-time position at 37.5 hours per week. PSLS offers a salary that is competitive with similar organizations. The salary range for this position is $38,000 to $48,983 annually. The starting salary for the successful candidate will be determined based on prior relevant experience. PSLS is committed to providing an excellent, comprehensive benefits package to its full-time employees that includes:

• Health insurance, including the opportunity to qualify for a wellness credit
• Dental Insurance
• Vision Insurance
• 403b retirement plan including, employer contributions
• Training and education program
• PTO that starts at nearly 3 weeks/year and increases with additional years worked at PSLS
• Paid sick leave
• 6 weeks of paid parental leave after one year of employment
• 12 paid holidays

Qualifications
The ideal candidate will be highly organized, dependable, and self-motivated. Applicants should have:

• High School Diploma, GED, or equivalent education.
• Interest in and commitment to assisting low-income individuals in the resolution of their legal problems
• Strong computer skills, including proficiency using Microsoft Word and Excel
• Excellent oral/written communications
• Strong interpersonal skills and the ability to work effectively as a team member
• General office experience, legal experience preferred
• Spanish language proficiency preferred

Prairie State Legal Services is committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, ethnicity, color, religion, gender, gender identity, expression or presentation, sexual orientation, national origin, genetics, disability, age, or any other legally protected status.

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