IT Help Desk Technician Job at Aristotle, Washington DC

b29JdWdFT3U5TmRPUHBQMEdnVnRHd2dnR1E9PQ==
  • Aristotle
  • Washington DC

Job Description

Aristotle is seeking an IT Help Desk Technician to join our dynamic team. The ideal candidate will provide technical support to our staff and assist in resolving a variety of hardware and software issues.

Key Responsibilities:

  • Respond to user inquiries and provide technical assistance via phone, email, or in-person.
  • Troubleshoot hardware and software issues, including operating systems and applications.
  • Maintain documentation of user interactions and technical issues to ensure continuous improvement.
  • Install, configure, and update computer systems and software as needed.
  • Assist users with account management, data security, and network connectivity issues.
  • Work collaboratively with other IT staff to enhance the overall efficiency of the department.

Salary Range: $46,000-$60,000/year

Requirements

  • 1-3 years of experience in a technical support or help desk role.
  • Basic knowledge of networking concepts.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
  • Excellent communication and customer service skills.
  • Experience with Microsoft Office 365
  • Experience with Microsoft Windows 10 & 11
  • Experience with Windows Server 2016 - 2022
  • Must possess a patient, positive, customer-friendly attitude
  • Will be expected to work in the DC office on a daily basis and take regular trips to our primary data center in Washington DC.
  • CompTIA A+ certification or equivalent preferred.

Benefits

All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at .

Job Tags

Full time, Casual work,

Similar Jobs

City of New York

ENVIRONMENTAL ENGINEERING INTERN Job at City of New York

 ...York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water,...  ...under direct supervision within the Bluebelt unit, engaging in entry-level environmental engineering tasks. This comprehensive entry-level... 

System One

Piping Designer - Remote Job at System One

 ...Duties: Design and check piping related equipment Spool Drawings Check Production Packages by traditional Red-Line and Back-Fix methods Ensure production packages match functional design Ensured all required BOMs and Reports are included and accurate... 

Clean Harbors

Class B Hazmat/Tanker Driver Job at Clean Harbors

 ...Harbors in South Portland, ME is looking for a Class B CDL Driver to join their safety conscious team! The Class B CDL Driver...  ...: Required Qualifications: Valid Class B CDL Hazmat and Tanker endorsement Ability to use various mobile devices No automatic... 

GLOBAL PACIFIC SUPPORT

Digital marketing consultant Job at GLOBAL PACIFIC SUPPORT

 ...PACIFIC SUPPORT is seeking a skilled and results-oriented Digital Marketing Consultant to join our team. In this role, you will work closely with...  ...relevant certifications are a plus Benefits ~100% remote job working in the comforts of your home ~ Non-toxic... 

Cannonball Recruiting LLC

Tig Welder / Hydraulic Mechanic Job at Cannonball Recruiting LLC

 ...Tig Welder / Hydraulic Mechanic Pay: $24-30/hr. Shift: Day shift hours Requirements: ~ HS Diploma, GED or equivalent ~ Welding experience is required; must pass a weld test ~2-5 years of experience reading hydraulic, electrical circuit and general arrangement...