Job Description

Job Title : Imports/Customs Coordinator
📍 Location: Phoenix, AZ | CapRock West 202 Logistics 700 N 55th Ave - Suite 100
🕒 Schedule: Full-Time | Monday to Friday
💰 Pay: $56,000 - $69,000 annually
📄 Position Type: Full-Time | Onsite

🏭 Work Environment: The role typically requires an office setting with occasional visits to shipping facilities. Some travel may be required for meetings or inspections.

Why Join Peopleworks?

Peopleworks designs and manufactures innovative solutions in the battery and electronic sector, redefining operational standards through efficiency, precision, and innovation. We lead the market in scalable production technology, global integration, and advanced electronics manufacturing. At Peopleworks, we don't just deliver exceptional products—we foster career growth and empower our teams to excel. Join us and be part of a forward-thinking organization where your leadership drives real impact.

What We Offer:

✅ Comprehensive Insurance Benefits – Medical, Dental, Vision, Life, AD&D, and supplemental coverage (Accident, Critical Illness, Hospital Indemnity, Cancer Advocacy)
✅ 401(k) with Company Contribution – Plan confidently for your future
✅ Paid Time Off – Generous PTO, holidays, and support programs for work-life balance
✅ Work Environment – Dynamic, employee-focused setting with global collaboration
✅ Growth Opportunities – Clear paths for career advancement in a growing organization

Overview of the Position:

The Imports/Customs Coordinator is responsible for managing customs clearance processes, ensuring compliance with regulations, and handling documentation for international shipments; the critical role in facilitating international trade and ensuring that all customs processes are handled efficiently and in accordance with legal requirements.

What the Role Involves:

• Coordinate Customs Clearance: Manage and oversee the customs clearance processes for both import and export shipments, ensuring timely and efficient handling of goods.
• Documentation Management: Prepare, review, and organize all necessary customs documentation, including invoices, shipping manifests, and other required paperwork to facilitate smooth customs processing.
• Compliance Assurance: Ensure compliance with all relevant customs laws and regulations, staying updated on changes in legislation that may affect import and export activities.
• Communication: Liaise with customs brokers, freight forwarders, suppliers, and customs authorities to resolve any issues or delays that may arise during the customs clearance process.
• Tracking and Reporting: Monitor incoming international shipments, track their status, and provide updates to relevant parties, ensuring transparency and timely information flow.
• Problem Resolution: Identify and address any shipment or import issues, working proactively to resolve them and minimize disruptions to the supply chain.
• Maintain Knowledge: Keep abreast of current customs regulations, procedures, and best practices to ensure effective coordination and compliance in all customs-related activities.

What we’re looking for:

• Education: A high school diploma or equivalent. A Bachelor’s Degree in Business, logistics, or a related field is preferred.
• A thorough understanding of international trade laws and practices.
• 2-4 years of proven experience in a manufacturing environment.
• Excellent communication and negotiation skills are important for liaising with suppliers, freight forwarders, and customs officials.
• Excellent attention to detail and organisational skills.
• Certified Customs Specialist (CCS) or Certified Export Specialist (CES) preferred.

❇ It would be beneficial (but not essential) if you also have:

• Experience in a battery, automotive, or electronics manufacturing environment.
• Familiarity with lean manufacturing principles.
• Ability to work in a bilingual environment (Korean/English).

📢 Apply Today!

If this aligns with both your expertise and your passion, we’d be excited to connect with you!

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