Job Description

Position Summary:

• Person in this position will be responsible for assisting HSP families in attaining housing. The Navigator will provide individualized client support throughout the process by meeting with clients to assess family housing needs and barriers and develop a plan to obtaining permanent housing. Essential Job Functions include those listed below.

Essential Job Functions:

• Case management of a large caseload of participants, up to 35 at a time.
• Have a strong working knowledge of housing services, supportive services, and community resources.
• Ability to link clients to needed programs and provide warm handoffs.
• Heavy documentation.
• Assist clients in securing documentation and services needed to obtain housing.
• Assist clients in applying for housing vacancies, completion of supportive and subsidized housing paperwork, and monitoring progress to completion.
• Ensure clients transition smoothly to permanent housing.
• Follow clients through and among services to achieve housing stability and retention.
• Navigate clients until they are linked to appropriate housing intervention or services are no longer needed.
• Attend required Fresno Madera Continuum of Care ( FMCoC) CES and Navigator trainings.
• Provide weekly updates to Master By Name List and participate in weekly FMCoC case conferencing meetings.
• Provide feedback to FMCoC for annual CES evaluation.
• Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
• Perform any other duties as assigned.

Essential Qualifications:

• Two (2) Case Management experience.
• Excellent communication skills.
• Good computer skills.
• Good documentation skills.
• Be able to multi-task; and
• Valid drivers license.
• Must maintain and execute confidential information.
• Demonstrated ability to work with diverse communities.
• CPR Certification, First Aid Certification and an Annual Tuberculosis test.

Certifications/Licenses:

Education:

• Graduation with a two-year degree in Psychology, Social Work, Community and Human Services, Rehabilitation Counseling or a related field is required; and
• High School diploma or equivalent is required.

Experience and Competencies:

• Two (2) years case management experience.
• Knowledge of housing services, AOD and Mental health treatment.
• Excellent communication skills.
• Basic computer skills.
• Good documentation skills.
• Be able to multi-task; and
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.
• As mandated by Presidential Order all employees of WestCare Foundation, Inc. and all affiliates of WestCare Foundation, Inc. will be required to be fully vaccinated against COVID-19 effective 12/08/2021. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health & WellnessTreatment & RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation & PreventionDomestic ViolenceEmergency Support

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