Hotel Front Desk Receptionist Job at stayAPT Suites Tallahassee, Tallahassee, FL

cFlRcGhrS2g4dEpNTVpmN0hnWnNHd2tsR3c9PQ==
  • stayAPT Suites Tallahassee
  • Tallahassee, FL

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school diploma, GED, or equivalent
  • Working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • 1+ year of hotel industry experience or related job preferred
About Company: StayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at

Job Tags

Similar Jobs

US AMRJones Lang LaSalle Americas, Inc.

Senior Analyst, Capital Markets Research Job at US AMRJones Lang LaSalle Americas, Inc.

 ...JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented... 

Halliburton

Logistics Specialist Job at Halliburton

 ...needs while planning movement of shipments. Requires the use of logistics systems to perform job duties, and ensure correct and timely...  ...Details Requisition Number: 203358 Experience Level: Entry-Level Job Family: Support Services Product... 

IQVIA

Call Center Representative / Pharmacy Tech Support (Remote) Job at IQVIA

 ...and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay... 

Orchard Park of Kyle

Caregiver - 2 pm to 10 pm Job at Orchard Park of Kyle

 ...maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and... 

TRUCKING PEOPLE

Autonomous Vehicle Test Driver (Self-Driving Cars) Job at TRUCKING PEOPLE

 ...Autonomous Vehicle Test Driver Safety Operator (Self-Driving Cars) Location: Miami, FL (Local Applicants Only) Pay: $25/hour + shift bonuses Schedule: Full-time | Rolling Contract About the Role Join the future of transportation as an Autonomous Vehicle...