Job Description

Field Service Engineer X-ray & Ultrasound

Field-Based | Regional Travel Required

Full-Time | Primarily Monday Friday | Occasional Evenings/Weekends

Competitive Pay + Full Benefits + 401(k) Match

Summary / Objective

A leading provider of medical imaging repair and maintenance is seeking a skilled and experienced Field Service Engineer specializing in X-ray and Ultrasound equipment. Candidates must have hands-on experience with these modalities. This role is vital for supporting our healthcare partners through equipment troubleshooting, preventative maintenance, and exceptional customer service.

Essential Responsibilities

• Diagnose, repair, and maintain X-ray and Ultrasound imaging systems (multi-vendor).
• Perform scheduled preventive maintenance , calibration, and system verification.
• Independently manage field service calls , equipment evaluations, and technical troubleshooting.
• Provide timely and accurate service documentation per company quality standards.
• Coordinate with account managers to communicate service details and client needs.
• Maintain and manage company assets including tools, test equipment, and inventory.
• Continually build knowledge of imaging technology to expand expertise.
• Deliver outstanding customer service in high-pressure, time-sensitive environments.

Required Experience & Skills

• Must have formal training and 3+ years of hands-on field experience servicing X-ray and Ultrasound systems.
• Multi-vendor experience preferred (GE, Siemens, Philips, Canon, etc.).
• Experience with CT and contrast injectors is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong verbal and written communication.
• Self-motivated with the ability to work independently and manage time efficiently.

Work Schedule

• Monday Friday, standard daytime hours.
• Occasional evenings and weekends based on customer need.

Physical Demands

• Must be able to lift up to 75 lbs .
• Requires standing, walking, bending, reaching, and regular use of hands.
• Clear speech and hearing required for customer interaction and troubleshooting.

Travel Requirements

• Frequent travel to customer sites within a 4-hour radius .
• Occasional overnight stays or air travel required.

Work Environment

• Field-based role involving travel to hospitals, clinics, and imaging centers.
• Exposure to a variety of diagnostic imaging systems in clinical environments.

Competencies

• Strong technical aptitude and mechanical ability
• Customer service orientation
• Effective verbal and written communication
• Team collaboration and interpersonal skills
• Attention to detail, safety, and compliance

Education

• High School Diploma or GED required
• Some college or technical degree preferred
• OEM or third-party certification in imaging equipment repair required

Benefits

• 401(k) with matching
• Health, Dental, Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Paid Time Off (PTO)
• Supportive team environment and ongoing training opportunities

CredTALENT is dedicated to transforming the way healthcare professionals and organizations connect in pursuit of excellence in patient care. With a laser focus on the healthcare industry, we provide tailored recruitment solutions that cater to the unique needs and aspirations of both healthcare candidates and healthcare institutions.

We view our relationships with candidates as long-term partnerships. We are passionate about the healthcare industry, and our mission is to help healthcare professionals make a meaningful impact. Your success is our success, and we are here to support you at every stage of your healthcare career journey.

Call us today at (513) 428-4156 .

With the Right Talent, Great Things Can Happen

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