Job Description

Summary

Job Overview:  

The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.

Essential Responsibilities

• Be incredibly friendly, customer centric, and have FUN in a fast paced environment.
• Must be available to work evenings and weekends.
• Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc.
• Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings.
• Forecast banquet food and beverage revenues.
• Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
• Professionally represent the department and the hotel by participating in and or conducting client and industry  functions, tours for contracted groups, planning meetings, tastings, pre and post-convention meetings, industry events, client entertaining etc.).
• Develop and maintain positive relationships with vendors and suppliers who provide services to the groups and to the hotel. 
• After the conclusion of meeting, review bill and post conference reporting with meeting planner.
• Provide a service culture that generates positive event satisfaction, sustained revenue achievement, and excellent internal communications
• Other tasks/duties as assigned by Director of Sales & Marketing.

About the Hotel:  For more than 125 years, the stately Elms Hotel & Spa has welcomed visitors to downtown Excelsior Springs, nestled amid picturesque, tree-lined grounds. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.

About Hyatt: Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off 
• Medical, Dental, Vision, 401K with company match

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
• A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
• Must be proficient in general computer knowledge
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Prefer two years hotel experience or completed Event Management trainee program

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