At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
The Event Planning Coordinator is responsible for servicing group sales bookings.
Duties include room block management, logistic planning, conflict resolution and possible hotel tours. In addition, Event Planning Coordinator is responsible for communicating client’s needs to hotel staff, and working closely with Sales Managers and Operations team during and post- event to ensure a high level of service.
Service responsibilities include managing the executed sales agreement, detailing room blocks, identifying ways to enhance the experience, effectively managing room blocks, understanding group history and pick-up performance, familiarizing client with Hyatt’s planner technology, being the group onsite point of contact, conducting all administrative tasks, group billing management and finalizing post-convention reports.
Our Event Planning Coordinator is expected to be actively involved in all Hyatt colleagues’ programs.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Hyatt is an equal opportunity employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
- A true desire to satisfy the needs of others in a fast-paced environment while carrying a positive attitude and living Hyatt’s values and mission.
- Candidates should be extremely detail oriented, and organized and be able to handle a fast-paced environment
- Prior hotel experience preferred
- Must be proficient in the following computer programs: Envision Sales, Envision Detailing, Event Concierge Application, Event Concierge Console, Hy-Res, Opera, Sertifi, Hyatt Credit Portal, Group Bill, Planner Portal, and Microsoft Office. Reserve and Opera experience are a plus.
- Ability to adapt and change in this new environment
- Refined verbal and written communication skills
- Strong analytical, organizational, and interpersonal skills
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