Digital Content Contractor Job at Global Channel Management, Inc., Mason, OH

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  • Global Channel Management, Inc.
  • Mason, OH

Job Description

Digital Content Contractor needs Samsung display technologies and content management software experience
Digital Content Contractor requires:
-LED display technology
-Programming skills to automate and streamline support processes
-Computer networking
-Proficient in Windows OS and remote-control software
-Meraki
-Airwatch
-HelpDesk Advanced

Digital Content Contractor duties:
- Support digital technologies in use
- Collaborates with L1-L3 Digital Support teams to ensure tickets are being worked and documented to completion
- Independently identify, diagnose, and resolve technical problems with minimal supervision
- Process documentation
- Handle escalations effectively, providing excellent customer service
- Manage multiple tasks simultaneously, ensuring timely resolution of all issues
- Report generation
Employment Type: Full-Time
Salary: $ 57.00 Per Hour

Job Tags

Hourly pay, Full time, For contractors, Remote job,

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