Customer Support Specialist (Part-Time - Evening Shift) Job at Express Errands & Courier, Atlanta, GA

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  • Express Errands & Courier
  • Atlanta, GA

Job Description

**About Express Errands & Courier:**

At **Express Errands & Courier**, we specialize in efficient, reliable logistics services with a strong commitment to customer satisfaction. We’re expanding our team and looking for a dedicated **Customer Support Specialist** to provide exceptional support during the evening hours.

**Job Responsibilities:**

* Provide timely, professional, and courteous support to customers via phone, email, and chat.
* Answer questions regarding our services, track shipments, and resolve issues effectively.
* Process orders, address inquiries, and ensure that all customer interactions are documented in our system.
* Assist in managing customer feedback and escalate concerns when necessary.
* Maintain a positive and professional image of Express Errands & Courier in all communications.

**Qualifications:**

* Previous experience in customer service or support roles preferred.
* Strong communication skills with a focus on empathy and problem-solving.
* Ability to work independently and manage time effectively.
* Detail-oriented and able to handle multiple tasks simultaneously.
* Must be available to work **evening shifts** (Eastern Standard Time) 5 pm – 10 pm.
* Reliable internet connection and computer to handle remote work.

**What We Offer:**

* Flexible, part-time hours.
* Remote work from the comfort of your home.
* Competitive hourly wage.
* Opportunities for growth and advancement within the company.

**How to Apply:**

Interested candidates are invited to submit their resume and cover letter.

We look forward to having you as part of our growing team!

Job Tags

Hourly pay, Contract work, Remote job, Flexible hours,

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