We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 630 1st Ave, San Diego, CA 92101
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Responsibilities
Requirements and Skills
Benefits:
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Expected hours: 40 per week
Schedule: Monday - Friday; 9:00am-5:30pm
Work Location: In person (Required)
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