Computer Technician Job at Netsync Network Solutions, Houston, TX

cklVb2dFQ244ZFpDTnBQK0VBUnVIdzBpRVE9PQ==
  • Netsync Network Solutions
  • Houston, TX

Job Description

Detailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities:

  • Maintain strong working relationships with customers and team.
    • Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
    • Understand warranty and insurance guidelines as it pertains to break-fix.
    • Customer, Partner/Vendor and cross-department relationship management.
    • Manage and update support cases in Customer, Netsync and OEM systems.
    • Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties:

  • Assist with on-site projects.
  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Upkeep of work area.
  • Assist Network Team with network appliance installations.
  • Continued technical education.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

Skills and Experience:

  • Strong attention to detail.
  • Good communication skills.
  • Good organization skills.
  • Good customer service skills.
  • Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or Equivalent, CompTIA A+ or extensive break-fix experience, Valid Driver's License, Clean Driving Record.

Job Tags

Full time,

Similar Jobs

MERS Goodwill

Retail Shift Supervisor Job at MERS Goodwill

 ...unauthorized possession of company property to a member of management, Human Resources, or Risk Management. Must read, follow, model, and enforce all agency policies, procedures, and values. Utilizes efficient staffing methods to ensure the store is staffed appropriately.... 

Steadily

Claims Adjuster Job at Steadily

 ...exist to deliver fast, affordable insurance and to pay claims quickly and fairly. To do that, we hire the best engineers, actuaries, sales, service people, and claims adjusters in the country to build the experience that wed want if we were the client. Steadily is... 

Landscapes by Terra, Inc.

Landscape Construction Crew Member Job at Landscapes by Terra, Inc.

 ...Crew role is responsible for performing a variety of work tasks to assist with the construction of soft/hardscape installation &/or plant/tree planting. The role requires the operation of a variety of tools and equipment. This role requires a valid driver's license. Core... 

Crime Scene Resources, Inc

Crime Scene Investigator Job at Crime Scene Resources, Inc

 ...Duties Respond to the scenes of crimes, fires and accidents and determine the best methods to employ for criminal investigation. Perform all techniques required to document a crime scene including digital photography, videography, forensic mapping, sketching... 

Cardiac Study Center

Registered Nurse Navigator Job at Cardiac Study Center

 ...Nurse Navigator Remote (WA Only) | Full-Time | $41.00 $62.03 per hour About Us...  ..., we believe in compassionate, innovative care that improves heart health and transforms...  ...Remote-first role (approx. 90%) Some travel required to clinics in Western Washington...