Greet customers upon arrival in the Claims Center;
Ensure all proper documentation is presented prior to claim processing;
Assist Hoosier Lottery staff with daily office duties;
Answer claims hotline and assist customers with questions;
Assist with PR photos of winners when needed..
Job Requirements
High School diploma or equivalent ;
Excellent customer service skills;
General knowledge of and ability to operate a telephone and cash register;
Basic knowledge of clerical procedures, methods, and principles;
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
Proficient with modern office equipment including computer, fax machine, and scanners
| Skill | Required / Desired | Amount | of Experience |
| High School diploma or equivalent | Required | ||
| Excellent customer service skills | Required | 1 | Years |
| General knowledge of and ability to operate a telephone and cash register | Required | 1 | Years |
| Basic knowledge of clerical procedures, methods, and principles | Required | 1 | Years |
| Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word | Required | 1 | Years |
| Proficient with modern office equipment including computer, fax machine, and scanners | Required | 1 | Years |
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