Job Description

Brief Description
Investigate and verify coverage
Investigate and determine liability by analyzing documents, conducting telephone interviews
Provide extraordinary customer service to all parties involved in the claims process
Manage multiple cases with proper reserving and document every step of activity for each claim
Adhere to all practices and procedures followed by the company
Maintain statutory license requirements and be in good standing
Other duties will be assigned by management as needed
Requirements
Must be able to read and understand contracts and be proficient in handling complex coverage and liability claims
Must be able to adapt to change and handle a fast-paced environment while maintaining a current pending with desk management skills
Must have excellent communication skills, both written and oral, to discuss coverage, liability and bodily injury settlements with attorneys and others
Customer Service experience required
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, and Outlook) preferred
Texas Adjuster’s license required.
Bilingual (English/Spanish)

Job Tags

Work at office,

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