Call Center Agent - Fayetteville Job at eClerx, Fayetteville, NC

cFlBcGhraWk5TlpJTlpQNEh3RnNIZ1lrR1E9PQ==
  • eClerx
  • Fayetteville, NC

Job Description

We have 75 open positions for Call Center Agents in Fayetteville.

 

If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. 

 

Pay rate (applicable after successful training completion) is $13.25/hour as long as you complete your 40-hour weekly production schedule! (If you are unable to complete 40 hours’ schedule, you will still get paid at $12.25/hour). We always offer 40 hour schedules.

 

 

Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.

 

Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx – so you never have to look for another job again!

 

We are searching for a polite, professional Call Center Agents to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agents may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.  

 

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Adhering to all company policies and procedures.

Requirements

 

Willing to answer calls from customers and resolve their queries

Willing to work in different shifts , late nights & on weekends.

 

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

 

 

 

Job Tags

Permanent employment, Shift work, Weekend work,

Similar Jobs

Skill Secure AI

Web Developer Intern Job at Skill Secure AI

 ...Overview We are looking for enthusiastic Website/Web Development Interns who are excited to build real-world experience in web...  ...sitemaps to support project planning and improve user experience (UX) design. Develop responsive and interactive front-end user interfaces... 

Banner Health

Patient Transporter Job at Banner Health

**Primary City/State:**Phoenix, Arizona**Department Name:**Patient Transport**Work Shift:**Day**Job Category:**Clinical SupportGood health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference... 

Lafayette Buick GMC

Automotive Controller Job at Lafayette Buick GMC

The Five Star Automotive Group is Hiring an Experienced Automotive Controller* Excellent Benefits* Generous Pay Plan * Opportunity for Growth and AdvancementApply today for a Confidential Interview! Responsibilities: * Manage and supervise accounting staff... 

Bayer

Seed Technician - Greenhouse Operations Job at Bayer

**Seed Technician - Greenhouse Operations****At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity... 

Fluor Corporation

Night Shift Engineer - Infrastructure Job at Fluor Corporation

 ...plan to provide congestion relief through non-tolled roads and is focused on the five largest metro areas in Texas. Support the construction efforts by providing technical support to craft and supervision as well as helping to satisfy Quality requirements on the...