Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10 dealerships consisting of 16 different franchises and approximately 500 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market. Benefits * Health, Dental & Vision Insurance * BCBS Health & Wellness Discounts/Programs * Life Insurance * 401(k) * Paid time off / Vacation * Growth / Advancement Opportunities * Employee Vehicle Purchase Policy * Above Average Industry Pay * Publicly traded organization / stability * Employee referral bonuses Responsibilities * Provide prompt, efficient, quality service to all customers at all times * Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work * Greet customers in a timely, friendly and professional manner * Answer all external and internal customer questions with honest and genuine concern * Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate * Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary. * Process all financial transactions (cash, checks, or credit) and issue appropriate receipts * Balance the cash, checks, and credit transactions daily * Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day. * Assist in other administrative duties including sorting and filing * Attend all department and staff meetings * Other duties as assigned. Qualifications * Excellent listening/communication skills, outgoing and positive personality * Punctual nature and ability to handle schedule flexibility and dynamic work environment * Professional appearance and eager to improve on all aspects * Valid driver’s license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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