App LifeCycle - Systems Engineer (UCCE & UCM) Job at Axiom Software Solutions Limited, Austin, TX

b1l3cmhVYWk4dEpQTVpIOUhRVnJId2NnRUE9PQ==
  • Axiom Software Solutions Limited
  • Austin, TX

Job Description

Role- App LifeCycle - Systems Engineer (UCCE & UCM)

Location-Austin TX(Hybrid)

Designing, Managing Cisco Unified Contact Center Enterprise technologies

( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/IVR, Cisco CTIOS,

Cisco Finesse, CUIC.

▪ Good Understanding and work Experience in third party products like,

Appspace, eGain, Avaloque, Calabrio, Acqueon

▪ Must have hands on experience in VXML gateways, VVBs, SIP proxy.

▪ Must have hands on experience with the following Cisco voice applications

Cisco Unified Communications Manager (CUCM),Cisco Unity Connection

Voicemail, Cisco Presence, Expressway MRA solution, Redsky.

▪ Experience with routine system administration tasks such as OS and

application patches, upgrades and backups of the voice environment.

▪ Information Technology Infrastructure Library (ITIL) framework, with focus

on Availability management, Release management, and Change

Management

▪ Process Improvement identification/execution (e.g., optimization,

proactive, Automation, innovation)

Job Tags

Work experience placement,

Similar Jobs

VA Temp

Video Editor - Paid Internship Job at VA Temp

 ...Paid Internship: Learn to Make Amazing Videos with AI! Want to learn how to make videos that really stand out? We're looking for someone...  ...! You'll Get To: Learn how to use cool AI tools for video editing (we'll help you every step of the way!). Make videos look... 

Pursuit Collection

Housekeeping Supervisor (Talkeetna) Job at Pursuit Collection

 ...What will your compensation be?:$19.75 per hour When does this adventure begin?:This role...  ...do you need for this job?:You will work with Team members within your department and...  ...around our amazing properties.Remote. Our home is filled with trees, lakes, and blue-bird... 

Portrait Holdings

Real Bearded Santa Claus (Northgate Mall) Job at Portrait Holdings

We are hiring Santas for over 100+ photo sets across the country! Are you a real bearded Santa, have that unmistakable twinkle in your eye, have a jolly attitude and a heart full of warmth? If the answer is yes, then you are perfect and we would love to talk to you!...

City of San Antonio

Senior Claims Adjuster Job at City of San Antonio

 ...success in mission accomplishment. Job Description Under direction, is responsible for overseeing more complex work in investigating, analyzing, and determining the extent of the City's liability involving accidents, incidents, or other occurrences involving... 

Gailey Eye Clinic

Clinical Manager Job at Gailey Eye Clinic

POSITION PURPOSE:The Clinical Manager assumes overall responsibility of the BEI Staff, its functions, policies and procedures. Clinical Manager will work closely with Administrative Assistant, Surgical Scheduler, Patient Account and Tech staff to ensure every area of...